Delete a record from any ServiceNow table (requires WRITE_ENABLED=true)
Part of the NowAIKit — ServiceNow AI Toolkit server.
Free to start. No card required.
AI agents may call delete_record to permanently remove or destroy resources in NowAIKit — ServiceNow AI Toolkit. Without a policy, an autonomous agent could delete critical data in a loop with no way to undo the damage. PolicyLayer blocks destructive tools by default and requires explicit human approval before enabling them.
Without a policy, an AI agent could call delete_record in a loop, permanently destroying resources in NowAIKit — ServiceNow AI Toolkit. There is no undo for destructive operations. PolicyLayer blocks this tool by default and only allows it when a human explicitly approves the action.
Destructive tools permanently remove data. Block by default. Only enable with explicit approval workflows.
{
"version": "1",
"default": "deny",
"hide": [
"delete_record"
]
}See the full NowAIKit — ServiceNow AI Toolkit policy for all 446 tools.
These attack patterns abuse exactly the kind of access delete_record gives an agent. Each links to the full case and the policy that stops it:
Other destructive tools across the catalogue. The same approach applies to each: deny by default, or require human approval.
Delete a record from any ServiceNow table (requires WRITE_ENABLED=true). It is categorised as a Destructive tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for delete_record: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
delete_record is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the delete_record rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for delete_record. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
delete_record is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Deterministic rules across all 446 NowAIKit — ServiceNow AI Toolkit tools. Per-identity grants. Full audit log. Live in minutes. Nothing to install.
Free to start. No card required.
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