get_process_automation
Get details of a Process Automation Designer playbook or process
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/get-process-automation.md
What get_process_automation does on NowAIKit — ServiceNow AI Toolkit
AI agents call get_process_automation to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why get_process_automation is rated Low
This tool retrieves information about existing process automation playbooks and processes without modifying, deleting, or executing them. It has no side effects beyond querying data, making it a Read operation with low severity.
From the tool's definition Tool name is 'get_process_automation' and description states 'Get details of a Process Automation Designer playbook or process' — the verb 'Get' and the absence of any modification, deletion, or execution language indicates a retrieval operation.
Attacks that exploit this kind of access
The rule that runs get_process_automation safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_process_automation, this is the rule to start with:
get_process_automation is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every get_process_automation call is checked against it from then on.
Questions about get_process_automation
Get details of a Process Automation Designer playbook or process. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for get_process_automation: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
get_process_automation is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_process_automation rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_process_automation. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_process_automation is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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