get_va_topic

What get_va_topic does on NowAIKit — ServiceNow AI Toolkit

AI agents call get_va_topic to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_va_topic is rated Low

This tool retrieves metadata about Virtual Agent topics (intent, trigger phrases) from ServiceNow. It performs a read-only query operation with no ability to modify data, execute code, delete records, or trigger external actions. The low severity reflects that unauthorized access to topic configuration poses minimal risk compared to tools that can modify data or execute operations.

From the tool's definition Tool name 'get_va_topic' and description 'Get Virtual Agent topic details including intent and trigger phrases' indicate retrieval of configuration data without modification or side effects.

The rule that runs get_va_topic safely

PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_va_topic, this is the rule to start with:

{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_va_topic": {}
  }
}

Questions about get_va_topic