send_emergency_broadcast

What send_emergency_broadcast does on NowAIKit — ServiceNow AI Toolkit

AI agents use send_emergency_broadcast to create or update resources in NowAIKit — ServiceNow AI Toolkit, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your NowAIKit — ServiceNow AI Toolkit environment.

Why send_emergency_broadcast is rated Medium

This tool creates and sends broadcast notifications to multiple users or groups, which is a reversible write operation (broadcasts can be retracted or overridden, unlike destructive deletions). However, the blast radius is significant because misuse could result in mass notifications to many users, potential service disruption, misinformation spread, or false emergencies—hence 'high' severity rather than 'medium'.

From the tool's definition Tool name is 'send_emergency_broadcast' with description '[Write] Send emergency broadcast notification to users or groups'. The '[Write]' tag and 'Send' verb indicate creation/modification of notification state.

The rule that runs send_emergency_broadcast safely

PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For send_emergency_broadcast, this is the rule to start with:

{
  "version": "1",
  "default": "deny",
  "tools": {
    "send_emergency_broadcast": {
      "limits": [
        {
          "counter": "send_emergency_broadcast_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

Questions about send_emergency_broadcast