snow_get_ci_details

Retrieve Configuration Item details including relationships and history

SERVERSerac SOURCEserac-labs/serac

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/serac/snow-get-ci-details.md

WHAT IT DOES

What snow_get_ci_details does on Serac

AI agents call snow_get_ci_details to retrieve information from Serac without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why snow_get_ci_details is rated Low

This tool queries and returns information about a Configuration Item (CI) in ServiceNow, including its relationships and historical data. The action is read-only; it does not create, modify, delete, or execute anything. While CI data may contain sensitive information in enterprise contexts, the tool itself performs no destructive, financial, or code-execution operations.

From the tool's definition Tool name contains 'get' and description states 'Retrieve Configuration Item details including relationships and history' — purely a data retrieval operation with no modification or side effects.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs snow_get_ci_details safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Serac, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For snow_get_ci_details, this is the rule to start with:

snow_get_ci_details Allowed

snow_get_ci_details is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "snow_get_ci_details": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Serac, apply this rule, and every snow_get_ci_details call is checked against it from then on.

FAQ

Questions about snow_get_ci_details

What does the snow_get_ci_details tool do? +

Retrieve Configuration Item details including relationships and history. It is categorised as a Read tool in the Serac MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on snow_get_ci_details? +

Register the Serac MCP server in PolicyLayer and add a rule for snow_get_ci_details: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Serac. Nothing to install.

What risk level is snow_get_ci_details? +

snow_get_ci_details is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit snow_get_ci_details? +

Yes. Add a rate_limit block to the snow_get_ci_details rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block snow_get_ci_details completely? +

Set action: deny in the PolicyLayer policy for snow_get_ci_details. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides snow_get_ci_details? +

snow_get_ci_details is provided by the Serac MCP server (serac-labs/serac). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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