create_acl
Create a new ACL rule to control access to a table or field (requires SCRIPTING_ENABLED=true)
This record as markdown: /tools/servicenow-mcp-server/create-acl.md
What create_acl does on ServiceNow MCP Server
AI agents use create_acl to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why create_acl is rated Medium
Creating ACL rules is a write operation that modifies system security configuration. While potentially dangerous if misused (could grant unintended access or lock out legitimate users), it is reversible through deletion or modification of the created rule, placing it in Write rather than Destructive.
From the tool's definition Tool description states 'Create a new ACL rule to control access to a table or field' — this creates new access control rules that modify authorization policies and cannot be easily reversed without explicit deletion.
Attacks that exploit this kind of access
The rule that runs create_acl safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_acl, this is the rule to start with:
create_acl stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every create_acl call is checked against it from then on.
Questions about create_acl
Create a new ACL rule to control access to a table or field (requires SCRIPTING_ENABLED=true). It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for create_acl: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
create_acl is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_acl rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_acl. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_acl is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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