create_decision_table
Create a Decision Builder decision table (sys_decision). Requires WRITE_ENABLED=true
This record as markdown: /tools/servicenow-mcp-server/create-decision-table.md
What create_decision_table does on ServiceNow MCP Server
AI agents use create_decision_table to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why create_decision_table is rated Medium
Tool creates a new decision table artifact in ServiceNow, reversibly modifying system configuration.
From the tool's definition Create a Decision Builder decision table; requires WRITE_ENABLED=true
Attacks that exploit this kind of access
The rule that runs create_decision_table safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_decision_table, this is the rule to start with:
create_decision_table stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every create_decision_table call is checked against it from then on.
Questions about create_decision_table
Create a Decision Builder decision table (sys_decision). Requires WRITE_ENABLED=true. It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for create_decision_table: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
create_decision_table is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_decision_table rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_decision_table. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_decision_table is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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