create_import_set_row
Insert a row into an Import Set staging table for later transformation (requires WRITE_ENABLED=true)
This record as markdown: /tools/servicenow-mcp-server/create-import-set-row.md
What create_import_set_row does on ServiceNow MCP Server
AI agents use create_import_set_row to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why create_import_set_row is rated Medium
This tool creates new records in a ServiceNow Import Set staging table, which is a reversible data modification operation. Import Sets are temporary staging areas for bulk data transformations, so the effect is not destructive, but it is a write operation that modifies the system state.
From the tool's definition Tool name 'create_import_set_row' and description 'Insert a row into an Import Set staging table' explicitly perform data creation/insertion. The requirement note '(requires WRITE_ENABLED=true)' confirms write intent.
Attacks that exploit this kind of access
The rule that runs create_import_set_row safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_import_set_row, this is the rule to start with:
create_import_set_row stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every create_import_set_row call is checked against it from then on.
Questions about create_import_set_row
Insert a row into an Import Set staging table for later transformation (requires WRITE_ENABLED=true). It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for create_import_set_row: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
create_import_set_row is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_import_set_row rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_import_set_row. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_import_set_row is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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