create_pa_indicator
Create a Performance Analytics (PA) indicator / KPI on
This record as markdown: /tools/servicenow-mcp-server/create-pa-indicator.md
What create_pa_indicator does on ServiceNow MCP Server
AI agents use create_pa_indicator to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why create_pa_indicator is rated Medium
This tool creates a new Performance Analytics indicator/KPI, which is a reversible write operation that modifies the ServiceNow system state by adding a new metric or KPI definition. It does not execute arbitrary code, delete data irreversibly, or move money.
From the tool's definition Tool name 'create_pa_indicator' and description 'Create a Performance Analytics (PA) indicator / KPI' indicate creation of a new data object.
Attacks that exploit this kind of access
The rule that runs create_pa_indicator safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_pa_indicator, this is the rule to start with:
create_pa_indicator stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every create_pa_indicator call is checked against it from then on.
Questions about create_pa_indicator
Create a Performance Analytics (PA) indicator / KPI on. It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for create_pa_indicator: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
create_pa_indicator is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_pa_indicator rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_pa_indicator. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_pa_indicator is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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