generate_report
Generate a branded PDF or PPTX report from capability analysis results. Call this after completing a scan, review, or audit to create a management-ready document with charts, tables, and ServiceNow links. Supports single capability (content) or multiple capabilities (sections) in one combined rep...
This record as markdown: /tools/servicenow-mcp-server/generate-report.md
What generate_report does on ServiceNow MCP Server
AI agents use generate_report to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why generate_report is rated Medium
The tool creates and produces new report documents (PDF or PPTX format) from analysis data. This is a Write operation because it generates new persistent data artifacts. Severity is medium rather than high because: (1) report generation itself is reversible (files can be deleted), (2) the action depends on pre-existing analysis results rather than directly modifying ServiceNow data, and (3) blast radius is limited…
From the tool's definition Tool description indicates it "Generate[s] a branded PDF or PPTX report" with "charts, tables, and ServiceNow links." This is explicitly a document creation action that produces new artifacts (PDF/PPTX files).
Attacks that exploit this kind of access
The rule that runs generate_report safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For generate_report, this is the rule to start with:
generate_report stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every generate_report call is checked against it from then on.
Questions about generate_report
Generate a branded PDF or PPTX report from capability analysis results. Call this after completing a scan, review, or audit to create a management-ready document with charts, tables, and ServiceNow links. Supports single capability (content) or multiple capabilities (sections) in one combined report. It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for generate_report: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
generate_report is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the generate_report rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for generate_report. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
generate_report is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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