import_cmdb_data
Import CI data into CMDB via import set. [Write]
This record as markdown: /tools/servicenow-mcp-server/import-cmdb-data.md
What import_cmdb_data does on ServiceNow MCP Server
AI agents use import_cmdb_data to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why import_cmdb_data is rated Medium
This tool creates or modifies records in a critical CMDB system, reversibly changing enterprise IT asset data. While not destructive (data can be updated or corrected), bulk CMDB modifications can disrupt dependent systems like incident management, change management, and asset tracking. Severity is high due to potential downstream impact on IT operations.
From the tool's definition Tool name 'import_cmdb_data' and description 'Import CI data into CMDB via import set' indicate creating or modifying configuration items in a Configuration Management Database.
Attacks that exploit this kind of access
The rule that runs import_cmdb_data safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For import_cmdb_data, this is the rule to start with:
import_cmdb_data stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every import_cmdb_data call is checked against it from then on.
Questions about import_cmdb_data
Import CI data into CMDB via import set. [Write]. It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for import_cmdb_data: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
import_cmdb_data is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the import_cmdb_data rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for import_cmdb_data. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
import_cmdb_data is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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