import_properties
Import (create or update) system properties from a JSON object. [Write]
This record as markdown: /tools/servicenow-mcp-server/import-properties.md
What import_properties does on ServiceNow MCP Server
AI agents use import_properties to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why import_properties is rated Medium
This tool modifies system properties by creating or updating them from external JSON data. While the changes are theoretically reversible (distinguishing it from Destructive), the scope is high because system properties often control critical application behavior, authentication, integrations, and feature flags. Unauthorized or malicious property imports could cause widespread service disruption.
From the tool's definition Tool description explicitly states 'Import (create or update) system properties' and is labeled '[Write]'. The term 'import' combined with 'create or update' indicates reversible data modification.
Attacks that exploit this kind of access
The rule that runs import_properties safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For import_properties, this is the rule to start with:
import_properties stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every import_properties call is checked against it from then on.
Questions about import_properties
Import (create or update) system properties from a JSON object. [Write]. It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for import_properties: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
import_properties is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the import_properties rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for import_properties. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
import_properties is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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