list_application_services
List discovered application services (cmdb_ci_service_auto), optionally by name or operational status. Parity with ServiceNow get_all_application_service_names
This record as markdown: /tools/servicenow-mcp-server/list-application-services.md
What list_application_services does on ServiceNow MCP Server
AI agents call list_application_services to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_application_services is rated Low
Tool retrieves and queries service inventory data without modifying or executing operations.
From the tool's definition List discovered application services, optionally by name or operational status.
Attacks that exploit this kind of access
The rule that runs list_application_services safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_application_services, this is the rule to start with:
list_application_services is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every list_application_services call is checked against it from then on.
Questions about list_application_services
List discovered application services (cmdb_ci_service_auto), optionally by name or operational status. Parity with ServiceNow get_all_application_service_names. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for list_application_services: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
list_application_services is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_application_services rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_application_services. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_application_services is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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