list_hr_document_templates

List available HR document templates (offer letters, contracts, policies)

SERVERServiceNow MCP Server SOURCE@aartiq/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/servicenow-mcp-server/list-hr-document-templates.md

WHAT IT DOES

What list_hr_document_templates does on ServiceNow MCP Server

AI agents call list_hr_document_templates to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_hr_document_templates is rated Low

This tool retrieves and enumerates HR document templates without creating, modifying, deleting, or executing anything. It is purely informational, returning metadata about available templates. The blast radius of misuse is minimal — an attacker learns what templates exist but cannot modify records, execute code, or cause financial harm.

From the tool's definition Tool name contains 'list' and description states 'List available HR document templates' — a retrieval operation with no modification, deletion, or execution.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_hr_document_templates safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_hr_document_templates, this is the rule to start with:

list_hr_document_templates Allowed

list_hr_document_templates is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_hr_document_templates": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every list_hr_document_templates call is checked against it from then on.

FAQ

Questions about list_hr_document_templates

What does the list_hr_document_templates tool do? +

List available HR document templates (offer letters, contracts, policies). It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_hr_document_templates? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for list_hr_document_templates: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is list_hr_document_templates? +

list_hr_document_templates is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_hr_document_templates? +

Yes. Add a rate_limit block to the list_hr_document_templates rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_hr_document_templates completely? +

Set action: deny in the PolicyLayer policy for list_hr_document_templates. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_hr_document_templates? +

list_hr_document_templates is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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