list_notification_subscriptions
List user subscriptions to notifications (who has opted in/out)
This record as markdown: /tools/servicenow-mcp-server/list-notification-subscriptions.md
What list_notification_subscriptions does on ServiceNow MCP Server
AI agents call list_notification_subscriptions to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_notification_subscriptions is rated Low
This tool retrieves and displays notification subscription status for users. It performs no data modification, deletion, code execution, or financial operations. The action is read-only and has minimal blast radius if misused by an AI agent, as it only exposes subscription preference data that may already be accessible through normal UI channels.
From the tool's definition Tool name is 'list_notification_subscriptions' and description states it 'List[s] user subscriptions to notifications (who has opted in/out)' — purely a listing/querying operation with no modification or side effects.
Attacks that exploit this kind of access
The rule that runs list_notification_subscriptions safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_notification_subscriptions, this is the rule to start with:
list_notification_subscriptions is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every list_notification_subscriptions call is checked against it from then on.
Questions about list_notification_subscriptions
List user subscriptions to notifications (who has opted in/out). It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for list_notification_subscriptions: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
list_notification_subscriptions is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_notification_subscriptions rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_notification_subscriptions. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_notification_subscriptions is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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