list_playbooks

List stored playbook definitions from sys_hub_action_type_definition

SERVERServiceNow MCP Server SOURCE@aartiq/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/servicenow-mcp-server/list-playbooks.md

WHAT IT DOES

What list_playbooks does on ServiceNow MCP Server

AI agents call list_playbooks to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_playbooks is rated Low

This is a straightforward data retrieval operation that lists stored playbook definitions. It has no side effects, does not execute code or commands, does not modify data, and does not delete anything. The blast radius of misuse is minimal—an agent could only view what playbooks exist in the system, which is low-risk information exposure.

From the tool's definition The tool 'list_playbooks' retrieves playbook definitions from the sys_hub_action_type_definition table with no modification, deletion, or execution capability indicated.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_playbooks safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_playbooks, this is the rule to start with:

list_playbooks Allowed

list_playbooks is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_playbooks": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every list_playbooks call is checked against it from then on.

FAQ

Questions about list_playbooks

What does the list_playbooks tool do? +

List stored playbook definitions from sys_hub_action_type_definition. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_playbooks? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for list_playbooks: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is list_playbooks? +

list_playbooks is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_playbooks? +

Yes. Add a rate_limit block to the list_playbooks rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_playbooks completely? +

Set action: deny in the PolicyLayer policy for list_playbooks. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_playbooks? +

list_playbooks is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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