list_scoped_apps
List scoped applications (custom apps) installed in the instance
This record as markdown: /tools/servicenow-mcp-server/list-scoped-apps.md
What list_scoped_apps does on ServiceNow MCP Server
AI agents call list_scoped_apps to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_scoped_apps is rated Low
This tool performs a read-only query of application metadata. Listing installed apps has no side effects and does not retrieve sensitive data beyond what an administrator would normally need to know about their system configuration. The blast radius if misused by an AI agent is minimal—an attacker would only learn what apps are installed, which is typically low-sensitivity administrative information.
From the tool's definition Tool name 'list_scoped_apps' and description 'List scoped applications (custom apps) installed in the instance' indicate a retrieval operation that queries metadata about installed applications without modifying, deleting, or executing anything.
Attacks that exploit this kind of access
The rule that runs list_scoped_apps safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_scoped_apps, this is the rule to start with:
list_scoped_apps is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every list_scoped_apps call is checked against it from then on.
Questions about list_scoped_apps
List scoped applications (custom apps) installed in the instance. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for list_scoped_apps: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
list_scoped_apps is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_scoped_apps rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_scoped_apps. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_scoped_apps is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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