list_ui_policies
List UI Policies for a table (field visibility, mandatory, read-only rules) (requires SCRIPTING_ENABLED=true)
This record as markdown: /tools/servicenow-mcp-server/list-ui-policies.md
What list_ui_policies does on ServiceNow MCP Server
AI agents call list_ui_policies to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_ui_policies is rated Low
This tool retrieves existing UI policy configurations (field visibility, mandatory, read-only rules) from ServiceNow. While it does not write or delete data, the medium severity reflects the risk that exposed UI policy details could reveal sensitive business logic about field constraints and visibility rules that might be exploited to understand system vulnerabilities or bypass intended user restrictions.
From the tool's definition Tool name is 'list_ui_policies' and description states 'List UI Policies for a table' — this is a retrieval operation that queries and returns UI policy configurations without modifying them.
Attacks that exploit this kind of access
The rule that runs list_ui_policies safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_ui_policies, this is the rule to start with:
list_ui_policies is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every list_ui_policies call is checked against it from then on.
Questions about list_ui_policies
List UI Policies for a table (field visibility, mandatory, read-only rules) (requires SCRIPTING_ENABLED=true). It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for list_ui_policies: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
list_ui_policies is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_ui_policies rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_ui_policies. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_ui_policies is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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