register_event
Register a new custom event in the event registry (requires SCRIPTING_ENABLED=true)
This record as markdown: /tools/servicenow-mcp-server/register-event.md
What register_event does on ServiceNow MCP Server
AI agents use register_event to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why register_event is rated Medium
This tool creates a new entry in the event registry, which is a Write operation (creating data). However, it requires SCRIPTING_ENABLED=true, suggesting it may trigger scripted actions or workflows downstream, raising the severity. It is not inherently destructive or financial, but misuse could introduce malicious event hooks into the ServiceNow platform, making the blast radius high.
From the tool's definition Register a new custom event in the event registry
Attacks that exploit this kind of access
The rule that runs register_event safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For register_event, this is the rule to start with:
register_event stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every register_event call is checked against it from then on.
Questions about register_event
Register a new custom event in the event registry (requires SCRIPTING_ENABLED=true). It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for register_event: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
register_event is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the register_event rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for register_event. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
register_event is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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