run_fix_script
Execute a fix script (sys_script_fix) by name or sys_id on the server. Requires WRITE_ENABLED=true and SCRIPTING_ENABLED=true
This record as markdown: /tools/servicenow-mcp-server/run-fix-script.md
What run_fix_script does on ServiceNow MCP Server
AI agents invoke run_fix_script to trigger actions in ServiceNow MCP Server. What it does depends on the arguments the agent supplies, and its effects often reach beyond the immediate call: builds kicked off, notifications sent, workflows started.
Why run_fix_script is rated High
Executes arbitrary scripts on ServiceNow server with scripting capabilities enabled; high blast radius.
From the tool's definition Execute a fix script, Requires WRITE_ENABLED, SCRIPTING_ENABLED
Attacks that exploit this kind of access
The rule that runs run_fix_script safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For run_fix_script, this is the rule to start with:
run_fix_script stays usable, but rate-capped: a runaway agent can't fire it dozens of times a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every run_fix_script call is checked against it from then on.
Questions about run_fix_script
Execute a fix script (sys_script_fix) by name or sys_id on the server. Requires WRITE_ENABLED=true and SCRIPTING_ENABLED=true. It is categorised as a Execute tool in the ServiceNow MCP Server MCP Server, which means it can trigger actions or run processes. Use rate limits and argument validation.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for run_fix_script: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
run_fix_script is a Execute tool with high risk. Execute tools should be rate-limited and have argument validation enabled.
Yes. Add a rate_limit block to the run_fix_script rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for run_fix_script. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
run_fix_script is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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