search_cmdb_ci

Search for configuration items (CIs) in the CMDB

SERVERServiceNow MCP Server SOURCE@aartiq/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/servicenow-mcp-server/search-cmdb-ci.md

WHAT IT DOES

What search_cmdb_ci does on ServiceNow MCP Server

AI agents call search_cmdb_ci to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why search_cmdb_ci is rated Low

The verb 'search' combined with 'configuration items' retrieval is a classic read operation that queries the Configuration Management Database without side effects. No data is created, modified, deleted, or executed. This is a safe information retrieval tool.

From the tool's definition Tool name 'search_cmdb_ci' and description 'Search for configuration items (CIs) in the CMDB' indicate a query/retrieval operation with no modification or execution of external commands.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs search_cmdb_ci safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For search_cmdb_ci, this is the rule to start with:

search_cmdb_ci Allowed

search_cmdb_ci is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "search_cmdb_ci": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every search_cmdb_ci call is checked against it from then on.

FAQ

Questions about search_cmdb_ci

What does the search_cmdb_ci tool do? +

Search for configuration items (CIs) in the CMDB. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on search_cmdb_ci? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for search_cmdb_ci: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is search_cmdb_ci? +

search_cmdb_ci is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit search_cmdb_ci? +

Yes. Add a rate_limit block to the search_cmdb_ci rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block search_cmdb_ci completely? +

Set action: deny in the PolicyLayer policy for search_cmdb_ci. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides search_cmdb_ci? +

search_cmdb_ci is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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