suggest_ci_class

Suggest the correct CMDB CI class for a keyword before creating a CI (cmdb_class_info). Parity with ServiceNow Get_SimilarCI_Classes

SERVERServiceNow MCP Server SOURCE@aartiq/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/servicenow-mcp-server/suggest-ci-class.md

WHAT IT DOES

What suggest_ci_class does on ServiceNow MCP Server

AI agents call suggest_ci_class to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why suggest_ci_class is rated Low

Tool queries CMDB to suggest CI classes without modifying or executing anything.

From the tool's definition Suggest the correct CMDB CI class for a keyword before creating a CI

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs suggest_ci_class safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For suggest_ci_class, this is the rule to start with:

suggest_ci_class Allowed

suggest_ci_class is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "suggest_ci_class": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every suggest_ci_class call is checked against it from then on.

FAQ

Questions about suggest_ci_class

What does the suggest_ci_class tool do? +

Suggest the correct CMDB CI class for a keyword before creating a CI (cmdb_class_info). Parity with ServiceNow Get_SimilarCI_Classes. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on suggest_ci_class? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for suggest_ci_class: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is suggest_ci_class? +

suggest_ci_class is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit suggest_ci_class? +

Yes. Add a rate_limit block to the suggest_ci_class rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block suggest_ci_class completely? +

Set action: deny in the PolicyLayer policy for suggest_ci_class. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides suggest_ci_class? +

suggest_ci_class is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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