update_report
Update an existing saved report definition (requires WRITE_ENABLED=true)
This record as markdown: /tools/servicenow-mcp-server/update-report.md
What update_report does on ServiceNow MCP Server
AI agents use update_report to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.
Why update_report is rated Medium
This tool modifies report definitions in ServiceNow, which is reversible (reports can be updated again or reverted). It does not permanently delete data (Destructive), execute arbitrary code (Execute), involve financial transactions (Financial), or merely read data (Read).
From the tool's definition Tool description explicitly states it "Update[s] an existing saved report definition". The action modifies data (report definitions) in a reversible manner. The requirement 'WRITE_ENABLED=true' confirms this is a write operation gated by permission.
Attacks that exploit this kind of access
The rule that runs update_report safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For update_report, this is the rule to start with:
update_report stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every update_report call is checked against it from then on.
Questions about update_report
Update an existing saved report definition (requires WRITE_ENABLED=true). It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for update_report: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
update_report is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the update_report rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for update_report. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
update_report is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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