Retrieve multiple system property values in a single call
AI agents call bulk_get_properties to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves/queries system properties without creating, modifying, or deleting data. Retrieval operations that do not affect system state fall under the Read category. System property retrieval poses minimal risk as it only exposes configuration information without enabling changes or actions.
From the tool's definition Tool name 'bulk_get_properties' and description 'Retrieve multiple system property values in a single call' indicate data retrieval with no modification or side effects.
Attacks that exploit this kind of access
Retrieve multiple system property values in a single call. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow- MCP server in PolicyLayer and add a rule for bulk_get_properties: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
bulk_get_properties is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the bulk_get_properties rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for bulk_get_properties. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
bulk_get_properties is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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