get_email_log

Get full details of an email log entry including body and headers

Server ServiceNow-MCP tedorigawa001/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What get_email_log does on ServiceNow-MCP

AI agents call get_email_log to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_email_log needs a policy

This tool retrieves email log data (body and headers) without modifying, deleting, or executing actions. It is purely a read operation. Severity is medium rather than low because email logs may contain sensitive information (credentials, personal data, business communications) that could be exposed if an AI agent retrieves inappropriate records without proper filtering, though the tool itself has no destructive…

From the tool's definition Tool name 'get_email_log' and description 'Get full details of an email log entry including body and headers' indicate data retrieval with no modification capability. Returns email metadata and content.

Questions about get_email_log

What does the get_email_log tool do? +

Get full details of an email log entry including body and headers. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_email_log? +

Register the ServiceNow- MCP server in PolicyLayer and add a rule for get_email_log: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is get_email_log? +

get_email_log is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_email_log? +

Yes. Add a rate_limit block to the get_email_log rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_email_log completely? +

Set action: deny in the PolicyLayer policy for get_email_log. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_email_log? +

get_email_log is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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