get_email_log

What get_email_log does on ServiceNow-MCP

AI agents call get_email_log to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_email_log is rated Low

This tool retrieves email log data (body and headers) without modifying, deleting, or executing actions. It is purely a read operation. Severity is medium rather than low because email logs may contain sensitive information (credentials, personal data, business communications) that could be exposed if an AI agent retrieves inappropriate records without proper filtering, though the tool itself has no destructive…

From the tool's definition Tool name 'get_email_log' and description 'Get full details of an email log entry including body and headers' indicate data retrieval with no modification capability. Returns email metadata and content.

The rule that runs get_email_log safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_email_log, this is the rule to start with:

{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_email_log": {}
  }
}

Questions about get_email_log