New Your team’s decisions, in one playbook every coding agent works from. Never answer your agent twice

get_grc_issue

Get full details of a single GRC Issue by sys_id or number (e.g.

SERVERServiceNow-MCP SOURCEtedorigawa001/servicenow-mcp
Low RISK CLASS
Category Read
Parameters 00 required
Recommended Allowedsee the rule below
Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/tedorigawa001-servicenow-mcp/get-grc-issue.md

What get_grc_issue does on ServiceNow-MCP

AI agents call get_grc_issue to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_grc_issue is rated Low

This tool retrieves governance, risk, and compliance (GRC) issue information without modifying, executing, deleting, or committing financial actions. It is a straightforward data retrieval function analogous to 'get' or 'fetch' operations. The blast radius of misuse is low—unauthorized data disclosure of GRC issues could be sensitive, but the tool itself performs no side effects or irreversible actions.

From the tool's definition Tool name 'get_grc_issue' and description 'Get full details of a single GRC Issue' indicate retrieval of data. The verb 'Get' and context of fetching by identifier (sys_id or number) are consistent with read-only query operations.

Questions about get_grc_issue

What does the get_grc_issue tool do? +

Get full details of a single GRC Issue by sys_id or number (e.g. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_grc_issue? +

Register the ServiceNow MCP server in PolicyLayer and add a rule for get_grc_issue: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is get_grc_issue? +

get_grc_issue is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_grc_issue? +

Yes. Add a rate_limit block to the get_grc_issue rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_grc_issue completely? +

Set action: deny in the PolicyLayer policy for get_grc_issue. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_grc_issue? +

get_grc_issue is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

More on ServiceNow, and thousands of servers like it.

// THE MCP REGISTRY

PolicyLayer tracks 44,603 MCP servers and 515,000+ tools.

Every server has a live record: who publishes it, whether it answers without auth, its risk grade, every tool classified, the recommended policy. This page is one line of ServiceNow's. Pull the full record:

Teams ship this data inside their own products. See what a licence covers →

// GET IN TOUCH

Have a question or want to learn more? Send us a message.

Message sent.

We'll get back to you soon.