Get details of a PA dashboard including its widgets/tabs
AI agents call get_pa_dashboard to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves dashboard configuration and widget/tab information from ServiceNow. It performs a query/fetch operation with no side effects, no data modification, no code execution, and no destructive capability. The blast radius of misuse is minimal—an agent could only access dashboard metadata that is already accessible within the ServiceNow instance.
From the tool's definition Tool name 'get_pa_dashboard' and description 'Get details of a PA dashboard including its widgets/tabs' indicate a retrieval operation with no modification or execution of external operations.
Attacks that exploit this kind of access
Get details of a PA dashboard including its widgets/tabs. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow- MCP server in PolicyLayer and add a rule for get_pa_dashboard: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
get_pa_dashboard is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_pa_dashboard rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_pa_dashboard. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_pa_dashboard is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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