get_va_topic

Get Virtual Agent topic details including intent and trigger phrases

SERVERServiceNow-MCP SOURCEtedorigawa001/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/tedorigawa001-servicenow-mcp/get-va-topic.md

WHAT IT DOES

What get_va_topic does on ServiceNow-MCP

AI agents call get_va_topic to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why get_va_topic is rated Low

This tool retrieves Virtual Agent topic configuration details (intent, trigger phrases) from ServiceNow without creating, modifying, deleting, or executing operations. It has minimal blast radius as it only exposes read-only metadata about chatbot topics.

From the tool's definition Tool name 'get_va_topic' and description 'Get Virtual Agent topic details' indicate retrieval of configuration data without modification. The parameters request read-only access to intent and trigger phrase metadata.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs get_va_topic safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_va_topic, this is the rule to start with:

get_va_topic Allowed

get_va_topic is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_va_topic": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every get_va_topic call is checked against it from then on.

FAQ

Questions about get_va_topic

What does the get_va_topic tool do? +

Get Virtual Agent topic details including intent and trigger phrases. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_va_topic? +

Register the ServiceNow MCP server in PolicyLayer and add a rule for get_va_topic: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is get_va_topic? +

get_va_topic is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_va_topic? +

Yes. Add a rate_limit block to the get_va_topic rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_va_topic completely? +

Set action: deny in the PolicyLayer policy for get_va_topic. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_va_topic? +

get_va_topic is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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