Get Virtual Agent topic details including intent and trigger phrases
AI agents call get_va_topic to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves Virtual Agent topic configuration details (intent, trigger phrases) from ServiceNow without creating, modifying, deleting, or executing operations. It has minimal blast radius as it only exposes read-only metadata about chatbot topics.
From the tool's definition Tool name 'get_va_topic' and description 'Get Virtual Agent topic details' indicate retrieval of configuration data without modification. The parameters request read-only access to intent and trigger phrase metadata.
Attacks that exploit this kind of access
Get Virtual Agent topic details including intent and trigger phrases. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow- MCP server in PolicyLayer and add a rule for get_va_topic: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
get_va_topic is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_va_topic rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_va_topic. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_va_topic is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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