aiva_get_customer

Get customer profile by ID or email. Returns customer details, RFM segment, health score, and subscription status.

SERVERAIVA MCP Server SOURCE0800tim/aiva-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade A, identity unverified Pull the record →

This record as markdown: /tools/0800tim-aiva-mcp/aiva-get-customer.md

WHAT IT DOES

What aiva_get_customer does on AIVA MCP Server

AI agents call aiva_get_customer to retrieve information from AIVA MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why aiva_get_customer is rated Low

This tool queries and returns customer intelligence data without side effects. While access to customer profiles carries medium severity due to potential PII exposure and the sensitivity of customer health/financial metrics (RFM segments, churn indicators, subscription status) that could be misused if an AI agent over-retrieves or exposes this data, the tool itself performs only read operations.

From the tool's definition Tool retrieves customer data ('Get customer profile') and returns customer details, RFM segment, health score, and subscription status. No modification, deletion, or execution is performed.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs aiva_get_customer safely

PolicyLayer is an MCP gateway: it sits between your AI agents and AIVA MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For aiva_get_customer, this is the rule to start with:

aiva_get_customer Allowed

aiva_get_customer is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "aiva_get_customer": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect AIVA MCP Server, apply this rule, and every aiva_get_customer call is checked against it from then on.

FAQ

Questions about aiva_get_customer

What does the aiva_get_customer tool do? +

Get customer profile by ID or email. Returns customer details, RFM segment, health score, and subscription status. It is categorised as a Read tool in the AIVA MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on aiva_get_customer? +

Register the AIVA MCP Server MCP server in PolicyLayer and add a rule for aiva_get_customer: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches AIVA MCP Server. Nothing to install.

What risk level is aiva_get_customer? +

aiva_get_customer is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit aiva_get_customer? +

Yes. Add a rate_limit block to the aiva_get_customer rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block aiva_get_customer completely? +

Set action: deny in the PolicyLayer policy for aiva_get_customer. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides aiva_get_customer? +

aiva_get_customer is provided by the AIVA MCP Server MCP server (0800tim/aiva-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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