get_atf_failure_insight
Get ATF Failure Insight data — metadata changes between last successful and failed run (role changes, field value changes)
This record as markdown: /tools/servicenow-mcp-server/get-atf-failure-insight.md
What get_atf_failure_insight does on ServiceNow MCP Server
AI agents call get_atf_failure_insight to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why get_atf_failure_insight is rated Low
The tool retrieves diagnostic metadata about test failures (role changes, field value changes between runs) to provide insight into what changed. This is a read-only query operation with no side effects, no data modification, no command execution, and no financial impact. The data retrieved is already captured historical information used for analysis and troubleshooting.
From the tool's definition Tool description explicitly states 'Get ATF Failure Insight data' — a retrieval operation that accesses metadata and run history without modifying ServiceNow records or triggering external operations.
Attacks that exploit this kind of access
The rule that runs get_atf_failure_insight safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_atf_failure_insight, this is the rule to start with:
get_atf_failure_insight is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every get_atf_failure_insight call is checked against it from then on.
Questions about get_atf_failure_insight
Get ATF Failure Insight data — metadata changes between last successful and failed run (role changes, field value changes). It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for get_atf_failure_insight: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
get_atf_failure_insight is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_atf_failure_insight rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_atf_failure_insight. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_atf_failure_insight is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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