get_hr_profile
Get the HR profile for a user (employment details, department, manager)
This record as markdown: /tools/servicenow-mcp-server/get-hr-profile.md
What get_hr_profile does on ServiceNow MCP Server
AI agents call get_hr_profile to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why get_hr_profile is rated Low
This tool retrieves sensitive HR data (employment details, department, manager information) but does not modify, delete, or execute actions. It is a Read operation. Severity is medium because HR data is sensitive PII that could be misused if an agent queries profiles without authorization, but the tool itself only retrieves existing data without causing irreversible harm or financial impact.
From the tool's definition Tool name 'get_hr_profile' and description 'Get the HR profile for a user (employment details, department, manager)' indicate data retrieval with no modification or side effects.
Attacks that exploit this kind of access
The rule that runs get_hr_profile safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_hr_profile, this is the rule to start with:
get_hr_profile is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every get_hr_profile call is checked against it from then on.
Questions about get_hr_profile
Get the HR profile for a user (employment details, department, manager). It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for get_hr_profile: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
get_hr_profile is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_hr_profile rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_hr_profile. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_hr_profile is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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