get_performance_analytics
Get Performance Analytics widget data (requires PA plugin; latest release: /api/now/pa/widget/{sys_id})
This record as markdown: /tools/servicenow-mcp-server/get-performance-analytics.md
What get_performance_analytics does on ServiceNow MCP Server
AI agents call get_performance_analytics to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why get_performance_analytics is rated Low
This tool retrieves performance analytics widget data from ServiceNow without modifying, deleting, or executing external operations. The 'Get' verb and API structure indicate a simple data retrieval operation. Severity is low because analytics data exposure has limited blast radius compared to operational or financial data modification.
From the tool's definition Tool name 'get_performance_analytics' and description 'Get Performance Analytics widget data' indicate data retrieval with no modification.
Attacks that exploit this kind of access
The rule that runs get_performance_analytics safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_performance_analytics, this is the rule to start with:
get_performance_analytics is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every get_performance_analytics call is checked against it from then on.
Questions about get_performance_analytics
Get Performance Analytics widget data (requires PA plugin; latest release: /api/now/pa/widget/{sys_id}). It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for get_performance_analytics: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
get_performance_analytics is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_performance_analytics rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_performance_analytics. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_performance_analytics is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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