get_security_incident
Get full details of a security incident by number or sys_id
This record as markdown: /tools/servicenow-mcp-server/get-security-incident.md
What get_security_incident does on ServiceNow MCP Server
AI agents call get_security_incident to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why get_security_incident is rated Low
This tool retrieves and queries security incident details from ServiceNow. It performs a read-only operation that returns information about an existing incident without creating side effects, modifying data, executing code, or causing irreversible changes. The action is purely informational retrieval.
From the tool's definition Tool name 'get_security_incident' and description 'Get full details of a security incident by number or sys_id' indicate retrieval of existing data without modification, deletion, or execution.
Attacks that exploit this kind of access
The rule that runs get_security_incident safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_security_incident, this is the rule to start with:
get_security_incident is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every get_security_incident call is checked against it from then on.
Questions about get_security_incident
Get full details of a security incident by number or sys_id. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for get_security_incident: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
get_security_incident is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_security_incident rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_security_incident. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_security_incident is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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