get_ux_app
Get configuration details of a Next Experience application
This record as markdown: /tools/servicenow-mcp-server/get-ux-app.md
What get_ux_app does on ServiceNow MCP Server
AI agents call get_ux_app to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why get_ux_app is rated Low
This tool retrieves (gets) configuration details about a UX application in ServiceNow. It performs a read-only query operation with no side effects, data modification, execution of code, deletion, or financial impact. The blast radius of misuse is minimal—an unauthorized actor could view app configuration but cannot alter system state or trigger external operations.
From the tool's definition Tool name 'get_ux_app' and description 'Get configuration details of a Next Experience application' indicate retrieval of application configuration data with no modification or deletion capabilities.
Attacks that exploit this kind of access
The rule that runs get_ux_app safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_ux_app, this is the rule to start with:
get_ux_app is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow MCP Server, apply this rule, and every get_ux_app call is checked against it from then on.
Questions about get_ux_app
Get configuration details of a Next Experience application. It is categorised as a Read tool in the ServiceNow MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for get_ux_app: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.
get_ux_app is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_ux_app rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_ux_app. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_ux_app is provided by the ServiceNow MCP Server MCP server (@aartiq/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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