get_software_model

Get full details of a software model (rights, consumption rules, EOL date, lifecycle stage)

SERVERServiceNow-MCP SOURCEtedorigawa001/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/tedorigawa001-servicenow-mcp/get-software-model.md

WHAT IT DOES

What get_software_model does on ServiceNow-MCP

AI agents call get_software_model to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why get_software_model is rated Low

This tool retrieves and queries configuration data from the ServiceNow CMDB. It has no side effects, does not modify data, execute operations, or commit financial obligations. It is a straightforward data retrieval operation, classified as Read with low severity risk.

From the tool's definition Tool name 'get_software_model' and description 'Get full details' indicates retrieval of existing data without modification or execution. Returns read-only information about software properties (rights, consumption rules, EOL date, lifecycle stage).

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs get_software_model safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For get_software_model, this is the rule to start with:

get_software_model Allowed

get_software_model is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_software_model": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every get_software_model call is checked against it from then on.

FAQ

Questions about get_software_model

What does the get_software_model tool do? +

Get full details of a software model (rights, consumption rules, EOL date, lifecycle stage). It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_software_model? +

Register the ServiceNow MCP server in PolicyLayer and add a rule for get_software_model: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is get_software_model? +

get_software_model is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_software_model? +

Yes. Add a rate_limit block to the get_software_model rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_software_model completely? +

Set action: deny in the PolicyLayer policy for get_software_model. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_software_model? +

get_software_model is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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