// SCAN REPORT

Mcp Cisco Support

58 tools. 6 can modify or destroy data without limits.

6 write tools that can modify data. Rate limits recommended.

Last updated:

6 can modify or destroy data
52 read-only
58 tools total

Community server · catalogue entry verified 11/06/2026

How to control Mcp Cisco Support ↓

TOOL MAP

Read (52) Write / Execute (6) Destructive / Financial (0)

MOST DANGEROUS TOOLS

High Risk
Write · Medium close_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Close a completed support ticket with diagnosis and solution. This is the final state for a ticket after resolutio Write · Medium create_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Create a new support ticket in Cisco Smart Bonding system. Requires complete ticket information including customer Write · Medium resolve_product_name 🤖 AI-POWERED: Resolve natural language product descriptions to Cisco product IDs. Converts friendly names like Write · Medium resolve_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Mark a support ticket as

6 of Mcp Cisco Support's 58 tools can modify, destroy, or commit something on every call — and an agent calls them with no built-in limits.

HOW TO CONTROL MCP CISCO SUPPORT

PolicyLayer is an MCP gateway — it sits between your AI agents and Mcp Cisco Support, and nothing reaches the server without passing your rules. These are the rules we recommend:

Rate limit write operations
{
  "close_smart_bonding_ticket": {
    "limits": [
      {
        "counter": "close_smart_bonding_ticket_per_hour",
        "window": "hour",
        "max": 30,
        "scope": "grant"
      }
    ]
  }
}

Prevents bulk unintended modifications from agents caught in loops.

Cap read operations
{
  "analyze_upgrade_risk_with_ai": {
    "limits": [
      {
        "counter": "analyze_upgrade_risk_with_ai_per_minute",
        "window": "minute",
        "max": 60,
        "scope": "grant"
      }
    ]
  }
}

Controls API costs and prevents retry loops from exhausting upstream rate limits.

  1. Create a free account and register Mcp Cisco Support — nothing to install.
  2. Add these rules — paste them, or build them visually. Tune the limits to your setup.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
ENFORCE POLICY ON MCP CISCO SUPPORT →

Free to start. No card required.

ALL 58 MCP CISCO SUPPORT TOOLS

WRITE 6 tools
Write close_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Close a completed support ticket with diagnosis and solution. This is the final stat Write create_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Create a new support ticket in Cisco Smart Bonding system. Requires complete ticket Write resolve_product_name 🤖 AI-POWERED: Resolve natural language product descriptions to Cisco product IDs. Converts friendly names lik Write resolve_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Mark a support ticket as Write update_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Update an existing support ticket with work notes and status changes. Use this to ad Write upload_file_to_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Upload a file to a Smart Bonding ticket using credentials from ticket creation respo
READ 52 tools
Read analyze_upgrade_risk_with_ai 🤖 AI-POWERED: Comprehensive AI analysis of software upgrade risks. Analyzes bug data between versions and pro Read categorize_bug 🤖 AI-POWERED: Analyze and categorize a bug using AI. Provides severity assessment, impact analysis, and funct Read compare_software_versions Compare bugs, CVEs, and recommendations between two software versions on the same product. Analyzes difference Read comprehensive_analysis BEST FOR DETAILED ANALYSIS: Combines bug database search with web search guidance for EoL information. Provide Read escalate_smart_bonding_ticket ⚠️ EXPERIMENTAL/UNTESTED: Escalate a support ticket to Cisco by changing priority to Read extract_product_query 🤖 AI-POWERED: Parse natural language queries into structured bug search parameters. Extracts product IDs, ver Read get_all_security_advisories Get all published security advisories with optional pagination and filtering. NOTE: PSIRT API does not support Read get_bug_details Get details for up to 5 specific bug IDs Read get_case_details Get detailed information for a single case ID. Returns comprehensive case information including status, severi Read get_case_summary Get case summary information for up to 30 specific case IDs. Returns brief information for multiple cases. Read get_compatible_software_by_mdf_id Get compatible and suggested software releases for a specific MDF ID. Useful for finding upgrade paths from cu Read get_compatible_software_by_product_id Get compatible and suggested software releases for a specific product ID. Useful for finding upgrade paths fro Read get_coverage_status_by_serial Get detailed coverage status, warranty, and product information for up to 75 serial numbers. Returns comprehen Read get_coverage_summary_by_instance Get coverage summary by instance numbers. Instance numbers are unique identifiers for devices in Cisco systems Read get_coverage_summary_by_serial Get summary coverage information for up to 75 serial numbers. Returns brief coverage status and key dates. Use Read get_eox_by_date Get end-of-life information for products within a specific date range based on EoX attributes (sales date, sup Read get_eox_by_product_id Get end-of-life information for specific product IDs (up to 20 product IDs per call) Read get_eox_by_serial_number Get end-of-life information for specific serial numbers (up to 20 serial numbers per call) Read get_eox_by_software_release Get end-of-life information for software releases (up to 20 software version/OS combinations) Read get_latest_security_advisories Get the latest N security advisories Read get_product_info_by_product_ids Get detailed product information for up to 5 product identifiers (PIDs). Returns specifications, descriptions, Read get_product_info_by_serial_numbers Get detailed product information for up to 5 device serial numbers. Returns specifications, orderable PIDs, an Read get_product_mdf_info_by_product_ids Get Manufacturing Data Format (MDF) information for up to 5 product identifiers. Returns detailed manufacturin Read get_rma_details Get detailed information for a specific RMA (Return Material Authorization) number. Returns comprehensive RMA Read get_rmas_by_user Get list of RMAs associated with a specific user ID. Returns RMAs for the specified user, by default from the Read get_security_advisories_by_first_published Get security advisories by first published date range Read get_security_advisories_by_severity Get all security advisories for a specific severity level. Severity levels: critical, high, medium, low, infor Read get_security_advisories_by_year Get all security advisories published in a specific year Read get_security_advisory_by_bug_id Get security advisory by Cisco bug ID Read get_security_advisory_by_cve Get security advisory by CVE identifier (e.g., CVE-2018-0101) Read get_security_advisory_by_id Get a specific security advisory by its advisory ID (e.g., cisco-sa-20180221-ucdm) Read get_smart_bonding_tsp_codes ⚠️ EXPERIMENTAL/UNTESTED: Retrieve TSP (Technology, Sub-Technology, Problem Code) details for use in ticket cl Read get_software_releases_by_mdf_ids Get suggested software releases (without images) for specified MDF IDs. Focuses on release versions and recomm Read get_software_releases_by_product_ids Get suggested software releases (without images) for specified product IDs. Focuses on release versions and re Read get_software_suggestions_by_mdf_ids Get software suggestions including recommended releases and images for specified MDF IDs. MDF IDs are Manufact Read get_software_suggestions_by_product_ids Get software suggestions including recommended releases and images for specified product IDs. Returns detailed Read multi_severity_search RECOMMENDED for multi-severity searches: Automatically searches multiple severity levels and combines results Read product_name_resolver Resolves product IDs to full product names and provides web search strategies. Helps convert technical product Read progressive_bug_search Automatically tries multiple search strategies, starting specific and broadening scope if needed. Handles vers Read pull_smart_bonding_tickets ⚠️ EXPERIMENTAL/UNTESTED: Retrieve ticket updates from Cisco Smart Bonding that have not yet been pulled. Retu Read search_bugs_by_keyword Search for bugs using keywords in descriptions and headlines. Use this when searching by general terms, sympto Read search_bugs_by_product_and_release Search bugs by specific product ID and software releases. CRITICAL: Use Read search_bugs_by_product_id Search bugs by specific base product ID (e.g., C9200-24P). Use when you have an exact Cisco product ID. For ge Read search_bugs_by_product_name_affected Search bugs by full product name and affected releases. NOTE: Requires FULL descriptive product names (like Read search_bugs_by_product_name_fixed Search bugs by full product name and fixed releases. NOTE: Requires FULL descriptive product names (like Read search_bugs_by_product_series_affected Search bugs by product series and affected releases. This endpoint accepts full product series names like Read search_bugs_by_product_series_fixed Search bugs by product series and fixed releases. This endpoint accepts full product series names like Read search_cases_by_contract Search for cases associated with specific contract IDs (max 10). Returns cases linked to the specified contrac Read search_cases_by_user Search for cases associated with specific user IDs (max 10). Returns cases owned by or involving the specified Read search_rmas_by_serial Search for RMAs associated with specific serial numbers. Returns RMA history for devices identified by their s Read smart_search_strategy Analyzes search queries and suggests optimal search approaches based on input patterns. Provides strategic gui Read summarize_bugs_with_ai 🤖 AI-POWERED: Generate natural language summaries of bug search results. Highlights critical issues, severity

FAQ

How do I prevent bulk modifications through Mcp Cisco Support? +

The Mcp Cisco Support server has 6 write tools including close_smart_bonding_ticket, create_smart_bonding_ticket, resolve_product_name. Set a rate limit in your policy -- for example, 10 calls per hour prevents an agent from making more than 10 modifications per hour. PolicyLayer enforces this at the gateway, before calls reach Mcp Cisco Support.

How many tools does the Mcp Cisco Support MCP server expose? +

58 tools across 2 categories: Read, Write. 52 are read-only. 6 can modify, create, or delete data.

How do I enforce a policy on Mcp Cisco Support? +

Register the Mcp Cisco Support MCP server in PolicyLayer, apply the suggested rules above (adjust the limits to your use case), and point your AI client at the PolicyLayer proxy URL instead of the server directly. Your agents keep the same tools; PolicyLayer evaluates every call against policy before it executes. Nothing to install, live in minutes.

Enforce policy on every Mcp Cisco Support tool call.

Deterministic rules across all 58 Mcp Cisco Support tools. Per-identity grants. Full audit log. Live in minutes. Nothing to install.

ENFORCE POLICY ON MCP CISCO SUPPORT →

Free to start. No card required.

58 Mcp Cisco Support tools catalogued and risk-classified — across an index of 42,500+ MCP servers.

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