Critical-risk tools in FavCRM

Cancel a booking. Optionally provide a reason.

Soft-delete a CRM account/customer. This releases the primary phone for future reuse while keeping account history for audit.

Delete a campaign. Only allowed in DRAFT status; sent campaigns are kept for audit history.

Delete a CMS post category. Posts in the category are not deleted; they are simply unlinked.

Delete a secondary contact. Primary contacts are protected; set another primary contact or delete the account instead.

Delete a custom field definition and its stored values.

Soft-delete a CRM deal from the sales pipeline.

Delete a DRAFT invoice. Only invoices that have never been sent can be deleted; otherwise use void_invoice.

Soft-delete a knowledge document. The agent loses access immediately, but the document can be restored with restore_knowledge_document.

Delete a CMS post by ID. Soft-deleted posts can be restored with restore_post.

Delete a custom post type. Built-in types cannot be deleted. Fails if any posts of this type still exist — delete those first.

Remove a field from a post type schema. Blocked when posts of this type still have data in the field unless force=true is passed (orphans the data).

Delete a promotion. Past usage records are preserved.

Delete a customer segment.

Delete a service package by ID.

Delete a CRM tag and remove it from all tagged entities.

Soft-delete a CRM task.

Remove the block at the given index (0-based). All subsequent blocks shift up by one.

Void an invoice. Destructive — invoice can no longer be paid or edited; existing payments are preserved as history. Cannot void invoices that are already PAID or VOIDED.

Cancel a subscription. Destructive — turns off auto-renew and prevents further billing cycles. Existing paid periods stay valid until end.

Create a Stripe Checkout link for a new paid subscription, or a Stripe Billing Portal link for an existing Stripe subscription. Use only after the user explicitly asks to upgrad...

Create a recurring subscription for a member. Bind to a membership tier or set a custom amount + cycle.

Enrol a member into a membership tier. Free tiers enrol immediately; paid tiers return PAYMENT_REQUIRED unless skipPriceCheck is set. Use list_tiers first to find the target tier.

Record a manual payment against an invoice (cash, bank transfer, cheque, card terminal). Updates invoice status to PARTIAL or PAID based on the running total.