Critical-risk tools in InvGate Service Desk
5 of the 96 tools in InvGate Service Desk are classified as critical risk. This page profiles those tools specifically, with recommended policy actions and the attack patterns that target them.
Every operation listed below is an action PolicyLayer recommends controlling at the transport layer. Open any tool to see the full profile, risk score, and YAML policy snippet.
Tools at critical risk
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cancel_incidentDestructiveCancel a request.
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cancel_incident_approvalDestructiveCancel an approval.
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delete_incident_custom_fieldDestructiveDelete the value of a custom field on a request.
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delete_kb_articleDestructiveDelete a Knowledge Base article by ID.
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delete_time_entryDestructiveDelete a time tracking entry from a request.
Attacks that target this class
Critical-risk tools in any server share these documented attack patterns. Each links to the full case and the defensive policy.