customer.lookup

Look up a customer record

SERVERAgent Custody SOURCEch4r10t33r/agent-custody

Low RISK CLASS

Category Other

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/agent-custody/customer.lookup.md

WHAT IT DOES

What customer.lookup does on Agent Custody

AI agents call customer.lookup as a supporting operation in Agent Custody workflows.

RISK

Why customer.lookup is rated Low

Without any rule in front of it, every call an agent makes to customer.lookup happens silently: no trail, no cap, no way to know it misbehaved until something breaks downstream.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs customer.lookup safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Agent Custody, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For customer.lookup, this is the rule to start with:

customer.lookup Rate-limited

customer.lookup gets a rate cap, and everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "customer.lookup": {
      "limits": [
        {
          "counter": "customer.lookup_rate",
          "window": "minute",
          "max": 60,
          "scope": "grant"
        }
      ]
    }
  }
}

SET A RULE FOR THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Agent Custody, apply this rule, and every customer.lookup call is checked against it from then on.

FAQ

Questions about customer.lookup

What does the customer.lookup tool do? +

Look up a customer record. It is categorised as a Other tool in the Agent Custody MCP Server, which means it performs auxiliary operations.

How do I enforce a policy on customer.lookup? +

Register the Agent Custody MCP server in PolicyLayer and add a rule for customer.lookup: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Agent Custody. Nothing to install.

What risk level is customer.lookup? +

customer.lookup is a Other tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit customer.lookup? +

Yes. Add a rate_limit block to the customer.lookup rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block customer.lookup completely? +

Set action: deny in the PolicyLayer policy for customer.lookup. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides customer.lookup? +

customer.lookup is provided by the Agent Custody MCP server (ch4r10t33r/agent-custody). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

KEEP EXPLORING

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