This record as markdown: /tools/aiwerk-mcp-server-ghl/voice-ai-create-agent.md
What voice_ai_create_agent does on Ghl
AI agents use voice_ai_create_agent to create or update resources in Ghl, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Ghl environment.
| Parameter | Type | Required | Description |
|---|---|---|---|
voiceId | string | — | Identifier for the speech synthesis voice from available voice options. Default: Auto generated |
language | string | — | Language code for the agent's speech and understanding. Default: "en-US" |
timezone | string | — | IANA timezone identifier affecting working hours and scheduling. Default: Location timezone |
agentName | string | — | Display name for the voice AI agent, between 1-40 characters. Default: "My Agent {random 3 digit number}" |
locationId | string | — | Unique identifier for the location where this agent will operate Defaults to GHL_LOCATION_ID when omitted. |
agentPrompt | string | — | Custom instructions defining the agent's behavior and personality. Default: Basic prompt generated automatically |
translation | object | — | Language translation settings including enablement flag and target language code. Rules: (1) translation.enabled can only be true if the agent's language is not |
businessName | string | — | Name of the business this agent represents. Default: Uses location name |
numberPoolId | string | — | Identifier for the number pool managing phone number allocation. Default: null |
inboundNumber | string | — | Phone number for receiving inbound calls to this agent. Default: null |
patienceLevel | string | — | Tolerance level for caller response delays. Default: "high" |
welcomeMessage | string | — | Initial greeting spoken when the agent answers calls. Default: Auto generated |
Parameters from the server's own tool schema.
Why voice_ai_create_agent is rated Medium
An AI agent can call voice_ai_create_agent faster than any human can review: one bad instruction and it creates or modifies resources in Ghl by the hundred, each call as confident as the last.
Risk signalsHigh parameter count (26 properties)
Attacks that exploit this kind of access
The rule that runs voice_ai_create_agent safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Ghl, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For voice_ai_create_agent, this is the rule to start with:
voice_ai_create_agent stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Ghl, apply this rule, and every voice_ai_create_agent call is checked against it from then on.
Questions about voice_ai_create_agent
Create Agent. It is categorised as a Write tool in the Ghl MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
voice_ai_create_agent accepts 12 parameters: voiceId, language, timezone, agentName, locationId, agentPrompt, translation, businessName, numberPoolId, inboundNumber, patienceLevel, welcomeMessage. The full parameter table on this page comes from the server's own tool schema.
Register the Ghl MCP server in PolicyLayer and add a rule for voice_ai_create_agent: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Ghl. Nothing to install.
voice_ai_create_agent is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the voice_ai_create_agent rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for voice_ai_create_agent. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
voice_ai_create_agent is provided by the Ghl MCP server (@aiwerk/mcp-server-ghl). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
More on Ghl, and thousands of servers like it.
This server
Across the catalogue