AI agents call search_users to retrieve information from GoHighLevel MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves user information without altering, deleting, or executing any operations. It is purely informational in nature. The blast radius is minimal as it only exposes existing user data that the authenticated account likely already has access to within the CRM system.
From the tool's definition Tool description states 'Search users across an agency' - a query/search operation with no side effects. The verb 'search' and lack of any mention of modification, deletion, or execution confirms this is a read operation.
Documented attack patterns abuse exactly the kind of access search_users gives an agent:
PolicyLayer is an MCP gateway — it sits between your AI agents and GoHighLevel MCP Server, and nothing reaches the server without passing your rules. This is the rule we recommend for search_users:
{
"version": "1",
"default": "deny",
"tools": {
"search_users": {}
}
} search_users is read-only, so it stays allowed — but everything else on the server is denied unless you say otherwise.
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Search users across an agency (company). It is categorised as a Read tool in the GoHighLevel MCP Server MCP Server, which means it retrieves data without modifying state.
Register the GoHighLevel MCP Server MCP server in PolicyLayer and add a rule for search_users: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches GoHighLevel MCP Server. Nothing to install.
search_users is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the search_users rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for search_users. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
search_users is provided by the GoHighLevel MCP Server MCP server (basicmachines-co/open-ghl-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Start from GoHighLevel MCP Server, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.
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64 GoHighLevel MCP Server tools catalogued and risk-classified — across an index of 43,000+ MCP servers.