booking_list_requests
List the reschedule requests (SessionRequest) of an organization — the org side of the bilateral coordination loop a client opens from the portal. Filter by status (pending|all|resolved, default pending), sessionId or clientId. Returns the proposed slot, current session state, and who proposed it...
This record as markdown: /tools/com-servicialo-mcp-server/booking-list-requests.md
What booking_list_requests does on Servicialo
AI agents call booking_list_requests to retrieve information from Servicialo without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
| Parameter | Type | Required | Description |
|---|---|---|---|
limit | integer | — | |
apiKey | string | — | |
cursor | string | — | |
status | string | — | |
orgSlug | string | Yes | |
clientId | string | — | |
sessionId | string | — | |
includePendingCount | boolean | — |
Parameters from the server's own tool schema.
Why booking_list_requests is rated Low
This is a read-only query operation that retrieves and lists existing booking request data. It filters and paginates results but performs no modifications, deletions, or external operations. The explicit 'Read-only' declaration and reference to a separate tool (booking_resolve_request) for modifications confirm this is purely a data retrieval function with minimal blast radius if misused.
From the tool's definition Tool description explicitly states 'Read-only' and 'List the reschedule requests' with filtering capabilities.
Risk signalsHandles credentials or secrets (apiKey)
Attacks that exploit this kind of access
The rule that runs booking_list_requests safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Servicialo, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For booking_list_requests, this is the rule to start with:
booking_list_requests is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Servicialo, apply this rule, and every booking_list_requests call is checked against it from then on.
Questions about booking_list_requests
List the reschedule requests (SessionRequest) of an organization — the org side of the bilateral coordination loop a client opens from the portal. Filter by status (pending|all|resolved, default pending), sessionId or clientId. Returns the proposed slot, current session state, and who proposed it. Cursor-paginated. Set includePendingCount: true to also get the count of pending requests (powers the sidebar badge). Read-only. Use booking_resolve_request to approve or reject one. It is categorised as a Read tool in the Servicialo MCP Server, which means it retrieves data without modifying state.
booking_list_requests accepts 8 parameters: limit, apiKey, cursor, status, orgSlug, clientId, sessionId, includePendingCount. Required: orgSlug. The full parameter table on this page comes from the server's own tool schema.
Register the Servicialo MCP server in PolicyLayer and add a rule for booking_list_requests: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Servicialo. Nothing to install.
booking_list_requests is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the booking_list_requests rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for booking_list_requests. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
booking_list_requests is provided by the Servicialo MCP server (@servicialo/mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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