portal_session_confirm
Confirm a client's attendance to their session, on behalf of the client (e.g. the client called or messaged the org to confirm). Moves scheduled/pending_confirmation → confirmed and notifies the provider. This is the client-portal confirm flow (event role = client), distinct from the org's own ad...
This record as markdown: /tools/com-servicialo-mcp-server/portal-session-confirm.md
What portal_session_confirm does on Servicialo
AI agents use portal_session_confirm to create or update resources in Servicialo, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Servicialo environment.
| Parameter | Type | Required | Description |
|---|---|---|---|
apiKey | string | — | |
orgSlug | string | Yes | |
sessionId | string | Yes |
Parameters from the server's own tool schema.
Why portal_session_confirm is rated Medium
This tool updates the status of a session from scheduled/pending_confirmation to confirmed and triggers a notification to the provider. It modifies existing data in a reversible way (status change), which fits the Write category. It does not delete data, execute code, or involve financial transactions.
From the tool's definition Confirm a client's attendance to their session... Moves scheduled/pending_confirmation → confirmed and notifies the provider. Idempotent: a session already confirmed returns alreadyConfirmed=true.
Risk signalsHandles credentials or secrets (apiKey) · Admin/system-level operation
Attacks that exploit this kind of access
The rule that runs portal_session_confirm safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Servicialo, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For portal_session_confirm, this is the rule to start with:
portal_session_confirm stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Servicialo, apply this rule, and every portal_session_confirm call is checked against it from then on.
Questions about portal_session_confirm
Confirm a client's attendance to their session, on behalf of the client (e.g. the client called or messaged the org to confirm). Moves scheduled/pending_confirmation → confirmed and notifies the provider. This is the client-portal confirm flow (event role = client), distinct from the org's own admin confirm in booking_update_status. Idempotent: a session already confirmed returns alreadyConfirmed=true. The org API key owner is recorded as the actor acting on behalf of the client (ADR-004 §6). It is categorised as a Write tool in the Servicialo MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
portal_session_confirm accepts 3 parameters: apiKey, orgSlug, sessionId. Required: orgSlug, sessionId. The full parameter table on this page comes from the server's own tool schema.
Register the Servicialo MCP server in PolicyLayer and add a rule for portal_session_confirm: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Servicialo. Nothing to install.
portal_session_confirm is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the portal_session_confirm rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for portal_session_confirm. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
portal_session_confirm is provided by the Servicialo MCP server (@servicialo/mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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