scheduling_book
Book a session (Servicialo spec). Returns confirmation_credential (opaque token, valid 30 min) and booking_id. Use scheduling_confirm with the credential to finalize. Does NOT require an API key — uses requester identity (fullName + email or phone). Accepts optional submission context for audit t...
This record as markdown: /tools/com-servicialo-mcp-server/scheduling-book.md
What scheduling_book does on Servicialo
AI agents use scheduling_book to create or update resources in Servicialo, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Servicialo environment.
| Parameter | Type | Required | Description |
|---|---|---|---|
notes | string | — | |
orgSlug | string | Yes | |
datetime | string | Yes | |
requester | object | Yes | |
service_id | string | Yes | |
submission | object | — | |
provider_id | string | — | |
idempotencyKey | string | — |
Parameters from the server's own tool schema.
Why scheduling_book is rated Medium
This tool creates a booking/reservation record using the requester's identity without requiring an API key. While the booking is not finalized until scheduling_confirm is called (suggesting some reversibility), it still commits a session slot and creates a booking_id.
From the tool's definition 'Book a session' and 'Returns confirmation_credential...and booking_id' and 'Does NOT require an API key — uses requester identity'
Risk signalsHigh parameter count (17 properties)
Attacks that exploit this kind of access
The rule that runs scheduling_book safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Servicialo, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For scheduling_book, this is the rule to start with:
scheduling_book stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Servicialo, apply this rule, and every scheduling_book call is checked against it from then on.
Questions about scheduling_book
Book a session (Servicialo spec). Returns confirmation_credential (opaque token, valid 30 min) and booking_id. Use scheduling_confirm with the credential to finalize. Does NOT require an API key — uses requester identity (fullName + email or phone). Accepts optional submission context for audit trail. It is categorised as a Write tool in the Servicialo MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
scheduling_book accepts 8 parameters: notes, orgSlug, datetime, requester, service_id, submission, provider_id, idempotencyKey. Required: orgSlug, datetime, requester, service_id. The full parameter table on this page comes from the server's own tool schema.
Register the Servicialo MCP server in PolicyLayer and add a rule for scheduling_book: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Servicialo. Nothing to install.
scheduling_book is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the scheduling_book rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for scheduling_book. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
scheduling_book is provided by the Servicialo MCP server (@servicialo/mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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