create_conversa

Create a new conversa in Twenty CRM

SERVERTwenty CRM MCP Server SOURCEdenisalmeida/twenty-crm-mcp

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/denisalmeida-twenty-crm-mcp/create-conversa.md

WHAT IT DOES

What create_conversa does on Twenty CRM MCP Server

AI agents use create_conversa to create or update resources in Twenty CRM MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Twenty CRM MCP Server environment.

RISK

Why create_conversa is rated Medium

This tool creates a new conversation record in the CRM system, which is a reversible write operation. It modifies data by adding a new entry but does not execute arbitrary code, delete data, or move money.

From the tool's definition Tool name 'create_conversa' and description 'Create a new conversa in Twenty CRM' indicate the tool creates a new record.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs create_conversa safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Twenty CRM MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_conversa, this is the rule to start with:

create_conversa Rate-limited

create_conversa stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_conversa": {
      "limits": [
        {
          "counter": "create_conversa_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Twenty CRM MCP Server, apply this rule, and every create_conversa call is checked against it from then on.

FAQ

Questions about create_conversa

What does the create_conversa tool do? +

Create a new conversa in Twenty CRM. It is categorised as a Write tool in the Twenty CRM MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_conversa? +

Register the Twenty CRM MCP Server MCP server in PolicyLayer and add a rule for create_conversa: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Twenty CRM MCP Server. Nothing to install.

What risk level is create_conversa? +

create_conversa is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_conversa? +

Yes. Add a rate_limit block to the create_conversa rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_conversa completely? +

Set action: deny in the PolicyLayer policy for create_conversa. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_conversa? +

create_conversa is provided by the Twenty CRM MCP Server MCP server (denisalmeida/twenty-crm-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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