create_customer_group

Manage explicit, named groups of downstream customers and the users scoped to them. Creates a customer group owned by the authenticated tenant. Requires the UsersManager permission.

SERVERDoit SOURCE@doitintl/doit-mcp-server

Medium RISK CLASS

Category Write

Parameters 42 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/doit/create-customer-group.md

WHAT IT DOES

What create_customer_group does on Doit

AI agents use create_customer_group to create or update resources in Doit, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Doit environment.

Parameter	Type	Required	Description
`name`	string	Yes
`X-Tenant-Id`	string	—
`customerContext`	string	—	Scope the request to a specific customer by ID. Required for DoiT employees (whose token isn't tied to a single customer); omit for direct customer users.
`memberCustomerIds`	array	Yes

Parameters from the server's own tool schema.

RISK

Why create_customer_group is rated Medium

An AI agent can call create_customer_group faster than any human can review: one bad instruction and it creates or modifies resources in Doit by the hundred, each call as confident as the last.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs create_customer_group safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Doit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_customer_group, this is the rule to start with:

create_customer_group Rate-limited

create_customer_group stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_customer_group": {
      "limits": [
        {
          "counter": "create_customer_group_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Doit, apply this rule, and every create_customer_group call is checked against it from then on.

FAQ

Questions about create_customer_group

What does the create_customer_group tool do? +

Manage explicit, named groups of downstream customers and the users scoped to them. Creates a customer group owned by the authenticated tenant. Requires the UsersManager permission. It is categorised as a Write tool in the Doit MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

What parameters does create_customer_group accept? +

create_customer_group accepts 4 parameters: name, X-Tenant-Id, customerContext, memberCustomerIds. Required: name, memberCustomerIds. The full parameter table on this page comes from the server's own tool schema.

How do I enforce a policy on create_customer_group? +

Register the Doit MCP server in PolicyLayer and add a rule for create_customer_group: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Doit. Nothing to install.

What risk level is create_customer_group? +

create_customer_group is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_customer_group? +

Yes. Add a rate_limit block to the create_customer_group rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_customer_group completely? +

Set action: deny in the PolicyLayer policy for create_customer_group. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_customer_group? +

create_customer_group is provided by the Doit MCP server (@doitintl/doit-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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