list_products
Use this when the user wants to see the support-ticket product catalog. Returns product IDs, display names, and platform IDs. create_ticket uses the product displayName and the platform ID. Customers do not see private products. This catalog does not list products purchased by the account. Do NOT...
This record as markdown: /tools/doit/list-products.md
What list_products does on Doit
AI agents call list_products to retrieve information from Doit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
| Parameter | Type | Required | Description |
|---|---|---|---|
platform | string | — | Support platform ID, not a display name. Accepted IDs: google_g_suite, amazon_web_services, microsoft_office_365, finance___billing, google_cloud_platform, micr |
Parameters from the server's own tool schema.
Why list_products is rated Low
Even though list_products only reads data, uncontrolled read access leaks sensitive information and racks up API costs: an agent caught in a retry loop can make thousands of calls a minute without anyone noticing.
Attacks that exploit this kind of access
The rule that runs list_products safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Doit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_products, this is the rule to start with:
list_products is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Doit, apply this rule, and every list_products call is checked against it from then on.
Questions about list_products
Use this when the user wants to see the support-ticket product catalog. Returns product IDs, display names, and platform IDs. create_ticket uses the product displayName and the platform ID. Customers do not see private products. This catalog does not list products purchased by the account. Do NOT use this for cloud incidents (use get_cloud_incidents) or platforms (use list_platforms). It is categorised as a Read tool in the Doit MCP Server, which means it retrieves data without modifying state.
list_products accepts 1 parameter: platform. The full parameter table on this page comes from the server's own tool schema.
Register the Doit MCP server in PolicyLayer and add a rule for list_products: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Doit. Nothing to install.
list_products is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_products rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_products. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_products is provided by the Doit MCP server (@doitintl/doit-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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