create_account
Create a CRM account/customer with a primary contact. Optionally enroll the account as a member; use enrol_membership later when the account already exists.
This record as markdown: /tools/io-favcrm-favcrm/create-account.md
What create_account does on FavCRM
AI agents use create_account to create or update resources in FavCRM, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your FavCRM environment.
| Parameter | Type | Required | Description |
|---|---|---|---|
name | string | Yes | Account/customer display name |
type | string | — | Account type. Defaults to individual. |
email | string | — | Email address |
notes | string | — | Internal notes |
phone | string | — | Phone number |
source | string | — | Acquisition source. Defaults to api. |
tierId | string | — | Membership tier ID to enroll into. If omitted, the company default tier may apply. |
address | object | — | Postal address |
lastName | string | — | Last name for individual accounts |
expiresAt | string | — | Optional ISO expiry for the membership |
firstName | string | — | First name for individual accounts |
lifeStage | string | — | CRM life stage. Defaults to active. |
Parameters from the server's own tool schema.
Why create_account is rated Medium
This tool creates new customer records in the CRM system, modifying the account database. Creation of records is a Write operation rather than Execute (no code/command execution) or Destructive (reversible; accounts can be updated or records modified).
From the tool's definition 'Create a CRM account/customer' indicates data creation. The description explicitly states the tool 'Create[s]' a new account record with optional membership enrollment, which is a reversible write operation.
Risk signalsHigh parameter count (19 properties)
Attacks that exploit this kind of access
The rule that runs create_account safely
PolicyLayer is an MCP gateway: it sits between your AI agents and FavCRM, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_account, this is the rule to start with:
create_account stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect FavCRM, apply this rule, and every create_account call is checked against it from then on.
Questions about create_account
Create a CRM account/customer with a primary contact. Optionally enroll the account as a member; use enrol_membership later when the account already exists. It is categorised as a Write tool in the FavCRM MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
create_account accepts 12 parameters: name, type, email, notes, phone, source, tierId, address, lastName, expiresAt, firstName, lifeStage. Required: name. The full parameter table on this page comes from the server's own tool schema.
Register the FavCRM MCP server in PolicyLayer and add a rule for create_account: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches FavCRM. Nothing to install.
create_account is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_account rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_account. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_account is provided by the FavCRM MCP server (https://api.favcrm.io/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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