This record as markdown: /tools/io-favcrm-favcrm/list-staff.md
What list_staff does on FavCRM
AI agents call list_staff to retrieve information from FavCRM without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
| Parameter | Type | Required | Description |
|---|---|---|---|
limit | number | — | Max results (default 20) |
Parameters from the server's own tool schema.
Why list_staff is rated Low
This tool queries and returns information about staff members without creating, modifying, deleting, or executing any operations. It is a standard data retrieval function typical of CRM systems. The blast radius of misuse is minimal—an AI agent could only view staff information, which is generally internal business data that does not result in irreversible changes or financial impact.
From the tool's definition Tool name 'list_staff' and description 'List staff/team members in the business' indicate a retrieval operation with no side effects.
Attacks that exploit this kind of access
The rule that runs list_staff safely
PolicyLayer is an MCP gateway: it sits between your AI agents and FavCRM, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_staff, this is the rule to start with:
list_staff is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect FavCRM, apply this rule, and every list_staff call is checked against it from then on.
Questions about list_staff
List staff/team members in the business. It is categorised as a Read tool in the FavCRM MCP Server, which means it retrieves data without modifying state.
list_staff accepts 1 parameter: limit. The full parameter table on this page comes from the server's own tool schema.
Register the FavCRM MCP server in PolicyLayer and add a rule for list_staff: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches FavCRM. Nothing to install.
list_staff is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_staff rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_staff. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_staff is provided by the FavCRM MCP server (https://api.favcrm.io/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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