brc_create_customer

SERVERRed by Big Red Cloud SOURCEhttps://red.bigredcloud.com/mcp

Medium RISK CLASS

Category Write

Parameters 53 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/io-github-bigredcloud-red-mcp-server/brc-create-customer.md

WHAT IT DOES

What brc_create_customer does on Red by Big Red Cloud

AI agents use brc_create_customer to create or update resources in Red by Big Red Cloud, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Red by Big Red Cloud environment.

Parameter	Type	Required	Description
`payload`	object	Yes	Raw BRC-compatible payload for this endpoint.
`routeToken`	string	Yes	Opaque routeToken from brc_route_request for this action workflow. Required for transactional tools. Routing permission only — does not replace preview-before-p
`companyName`	string	Yes	Company context name, for example YOUR-COMPANY-NAME.
`confirmWrite`	boolean	—	Must be true only after a plain-English preview before posting has been shown in the current conversation and the user explicitly confirmed posting (for example
`connectionRef`	string	—	Opaque Red connection reference returned by brc_confirm_company_connection. Pass this exact value on every later tool call when the MCP client rotates session i

Parameters from the server's own tool schema.

RISK

Why brc_create_customer is rated Medium

An AI agent can call brc_create_customer faster than any human can review: one bad instruction and it creates or modifies resources in Red by Big Red Cloud by the hundred, each call as confident as the last.

Risk signalsAccepts raw HTML/template content (payload)

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs brc_create_customer safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Red by Big Red Cloud, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For brc_create_customer, this is the rule to start with:

brc_create_customer Rate-limited

brc_create_customer stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "brc_create_customer": {
      "limits": [
        {
          "counter": "brc_create_customer_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Red by Big Red Cloud, apply this rule, and every brc_create_customer call is checked against it from then on.

FAQ

Questions about brc_create_customer

What does the brc_create_customer tool do? +

Creates a BRC customer using a raw BRC payload. Required payload fields: code and name — ask the user if either is missing and return without inventing values. Omit optional fields the user did not provide (address, contact, phone, email, credit terms, VAT registration, and similar). Do not invent placeholders such as Test Address, Dublin, Ireland, creditTerms=30, or vatRegistered=false. Does not create or update opening balance transactions. If the user provides an opening balance, warn them that it must be entered directly in Big Red Cloud. Before creating, check whether the customer email appears to match the customer name; if it may be a mismatch, warn the user and ask for confirmation. Requires routeToken from brc_route_request for the matching action workflow. Call brc_route_request first with the user's complete original action request. Retain the returned routeToken through lookup, preview, and confirmation, and pass the same token on the final permitted transactional tool call. Never invent a placeholder token. A routeToken is not permission to post — preview-before-posting and confirmWrite/confirmDelete still apply. It is categorised as a Write tool in the Red by Big Red Cloud MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

What parameters does brc_create_customer accept? +

brc_create_customer accepts 5 parameters: payload, routeToken, companyName, confirmWrite, connectionRef. Required: payload, routeToken, companyName. The full parameter table on this page comes from the server's own tool schema.

How do I enforce a policy on brc_create_customer? +

Register the Red by Big Red Cloud MCP server in PolicyLayer and add a rule for brc_create_customer: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Red by Big Red Cloud. Nothing to install.

What risk level is brc_create_customer? +

brc_create_customer is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit brc_create_customer? +

Yes. Add a rate_limit block to the brc_create_customer rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block brc_create_customer completely? +

Set action: deny in the PolicyLayer policy for brc_create_customer. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides brc_create_customer? +

brc_create_customer is provided by the Red by Big Red Cloud MCP server (https://red.bigredcloud.com/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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